Viewing problems
Use the Chassis Manager and Chassis Map to view problems with chassis, compute nodes, or other resources that are managed by IBM® Flex System Manager management software.
Note: This topic describes how to access this
task in the IBM Flex System
Manager Web user interface. If you are using the IBM FSM
Explorer,
use the finder at the top of the user interface (shown here) to locate
this task: 
There are three primary ways to view problems by using the management software web interface:
- To view the problems for a chassis, open the Chassis Manager page and click the linked number for the chassis in the Problems column of the table.
- To view the problems for a compute node or other resource, open the Chassis Manager page and click the linked name of the chassis that contains the compute node. After the Chassis Map opens, click the compute node that has the problem that you want to view.
- To view all problems that are detected by management software, click the linked number beside Problems in the Scoreboard.
After you click a problem from the Active Status or Problems view,
more information about the problem is displayed on one or more pages.
The tabs that are displayed are determined by the nature of the problem.
One or more of the following tabs might be displayed:
- General (info from Status Manager)
- Service (service transmission summary and service log)
- Details (everything associated with that event and affected resources)
- Recommendation (including a link to problem-related documentation)
- Support Files (submission of support files to IBM)
Note: To view only serviceable problems, use the Service and Support
Manager page:
- From the Home page, click the Plug-ins tab.
- Click Service and Support Manager. The Service and Support Manager page opens.
- In the Problem Reporting area, click Serviceable Problems. An Active Status page with a table showing serviceable problems opens.
For more information about solving a problem, see Finding problem-resolution information through the management software web interface or Troubleshooting the IBM Flex System Manager management software and hardware or the IBM Flex System Manager Management Software Troubleshooting Guide document.
For information about service requests, see Submitting a service request.