Updates from an update group have not been installed

When installing an update group, some members are installed and others are not.

Problem

You schedule the installation of an update group for one or more systems. When the task completes, you find that some of the updates that were in the group when the task was scheduled, have not been installed.

Investigation

There are several possible causes:
  • The update group membership changed between the time that the task was scheduled and when it ran. If an update is removed from the group after the task was scheduled but before it ran, this update will not be installed.

    Keep in mind that the membership of an update group is not resolved when the update task is scheduled. It is resolved when the task runs.

  • The update group contained updates that require a manual download. A manual download cannot be automatically performed, so that task fails. Since the membership of the update group was not determined when the update task was scheduled, the user could not be alerted to this possibility.
  • The update group contained updates that had special install instructions. Similar to the previous scenario, this cannot be done automatically, and the user cannot be alerted to this possibility in advance.

Resolution

Consult the task log to determine which of the listed possible causes has occurred.

Another solution is to run through the install wizard and select these updates that have failed, instead of using an update group. The wizard can detect manual downloads and special installation instructions when it is given only one update to install.