Troubleshooting the hardware components

Find troubleshooting procedures and fix any problems that might occur in an Lenovo Converged System.

If you suspect a problem with a device in a chassis that is being managed by the Flex System Manager management node and the Flex System Manager management software is running and accessing the Lenovo Flex System Chassis Management Module (CMM), see ../com.ibm.acc.common.nav.doc/diagnosing_a_problem_flex_system_manager.html. Otherwise, begin by logging into the CMM. To diagnose a problem by using CMM, see ../com.ibm.acc.common.nav.doc/diagnosing_a_problem_chassis_management_module.html.

If you know the specific component that has a failure, use the following table to find troubleshooting procedures for the failing component in a Lenovo Converged System.

Table 1. Troubleshooting procedures for failing components
Failing component name Failing component troubleshooting procedures
Chassis
Flex System Enterprise Chassis type 8721 See ../com.ibm.acc.8721.doc/troubleshooting_the_system.html.
Compute nodes
Flex System x220 Compute Node See ../com.ibm.acc.7906.doc/troubleshooting.html.
Flex System x222 Compute Node See ../com.ibm.acc.7916.doc/troubleshooting.html.
Flex System x240 Compute Node See ../com.ibm.acc.8737.doc/troubleshooting.html.
Flex System x440 Compute Node See ../com.ibm.acc.7917.doc/troubleshooting.html.
Flex System x480 and x880 Compute Node See ../com.ibm.acc.7903.doc/troubleshooting.html.
Management devices
Flex System Manager management node type 7955 See ../com.ibm.acc.8731.doc/troubleshooting.html.
Flex System Chassis Management Module (CMM)

See ../com.ibm.acc.8721.doc/cmm_error_messages.html and ../com.ibm.acc.cmm.doc/troubleshooting_cmm_connection.html.

Storage
Storwize V7000 control and expansion enclosures See http://publib.boulder.ibm.com/infocenter/ storwize/ic/topic/com.ibm.storwize.v7000.doc/svc_ webtroubleshooting_21pbmm.html.
7316-TF2 flat panel monitor console kit 1U See http://publibfp.dhe.ibm.com/epubs/pdf/ a3806310.pdf.
Networking and I/O
Flex System FC5022 16 Gb SAN Fibre Channel scalable switch See ../com.ibm.acc.networkdevices.doc/ network_iomodule.html.
Flex System CN4093 10 Gb converged scalable switch
Flex System EN2092 1 Gb Ethernet scalable switch
Flex System EN4093R 10 Gb Ethernet scalable switch
Flex System FC3171 8 Gb SAN switch
System Storage SAN24B-4 Express See http://www.ibm.com/support/docview.wss? uid=ssg1S7002303&aid=1.