Troubleshooting the IBM Flex System Manager management software and hardware
Use this information to diagnose and fix problems that might occur in your hardware and software.
The information in this section describes tools and procedures that can help you resolve hardware and software problems yourself.
IBM® Service and Support Manager with IBM Electronic Service Agent™ (ESA), which is integrated with the management software, is a valuable resource for problem-solving. If configured and activated in the management software, ESA automatically reports hardware problems to IBM Support and collects system service information for monitored systems. For more information about setting up ESA, see Setting up Electronic Service Agent (ESA) in Additional setup.
For general information about Service and Support Manager and ESA, see Service and Support Manager.