Reinstalling the management software from optical media after replacing an SSD

Use this recovery method if your management node experienced hardware failures that required you to replace a solid state drive (SSD) or an SSD and the hard disk drive.

Before you begin

Before you perform the following management software reinstallation procedure, make sure that you have replaced the failed SSD (and hard disk drive, if applicable) and returned the management node to its default configuration.

For more information about removing and replacing solid state drives and hard disk drives, see the relevant topics in Installing, removing, and replacing components.

To complete the management software recovery process, you need the following items:
  • Flex System Manager Types 7955, 8731, and 8734 console breakout cable
  • External DVD-ROM drive with a USB connection and an external power adapter
    Note: Some DVD-ROM drives (and most USB-powered DVD-ROM drives) might not be compatible.
  • USB cable
  • IBM® Flex System Manager management software Recovery DVDs (from IBM Support)
    Note: Before you request the Recovery DVDs from IBM Support, see Obtaining the IBM Flex System Manager Recovery DVDs to determine the FRU part number for your version of the management software.

About this task

This procedure returns the management node and management software to factory defaults, and destroys all of your data on the management node. Therefore, you must complete the initial setup again after the recovery is complete.

Note: If the hot-swap SAS drive has failed, but the solid state drives have not, the IBM Flex System Manager management software image might still be operational.
Important: The RAID reconfiguration that is described in step 1 is necessary only if you have replaced a failed hard disk drive or both of the SSDs. If only one SSD has failed and been replaced, the RAID is restored automatically.

Procedure

  1. If you replaced only one SSD, skip to step 2. If you replaced both SSDs, a hard disk drive, or all three, you must reconfigure the RAID. During the restart of the management node (after the splash screen), start the LSI Corp Configuration Utility and reconfigure the RAID settings:
    1. When the following message is displayed on your screen, press Ctrl+C.
      Please wait, initializing legacy usb devices...Done
      
      LSI Corporation MPT SAS2 BIOS
      MPT2BIOS-7.19.00.00 (2011.05.16)
      Copyright 2000-2011 LSI Corporation.
      
      Press Ctrl-C to start LSI Corp Configuration Utility...
    2. Select the adapter and press Enter.
    3. Select SAS Topology and press Enter.
    4. Expand Direct Attach Devices so that the hard disk is displayed.
    5. Make sure that the hard disk is set as the alternate boot device, or Alt, and that the RAID is set to Boot. If Alt and Boot are not displayed, use the following key combinations to modify the configuration:
      • Alt+B: Select or deselect a device as the preferred boot device.
      • Alt+A: Select or deselect a device as the alternate boot device.
    6. Press Escape; then, select Save changes then exit this menu and press Enter.
    7. Press Escape; then, select Exit the Configuration Utility and Reboot and press Enter. The management node restarts.
  2. Install the console breakout cable in the front of the management node.
  3. Connect the external optical media drive to the console breakout cable.
  4. Insert Recovery DVD 1 in the external DVD drive; then, start the management node.
  5. After the management node boots, select Recover the management node; then, press Y.
  6. From the menu, select the second option in the list: Recover complete system (use if both SSDs failed, or to update a down-level recovery partition) for management software version 1.2.1 or later,or Destroy and remake all partitions for versions 1.2.0 and earlier. After you make the selection, press Y.
  7. When you are prompted, select Yes to confirm that you want to reinstall the management software.
    Attention: After you confirm that you want to proceed with the reinstallation, all of your data on the management node will be destroyed.
  8. When you are prompted, remove the Recovery DVD 1 and insert the Recovery DVD 2 in the external optical drive.
    Note: After you insert Recovery DVD 2, wait approximately one minute before you press Enter. If you press Enter and the DVD is ejected, reinsert the DVD and wait two minutes before you press Enter again.

    Depending on the version of IBM Flex System Manager management software you are recovering, you might have more than 2 DVDs to insert. If so, continue with this step for each of the DVDs.

  9. When you are prompted, disconnect the external DVD drive.
    Note: After all of the DVDs have been copied, you might receive an "unknown error." If that occurs, press Enter. Then, select Exit and allow the system to restart.
  10. The management node reboots. When the firmware splash screen is displayed, press F12. The setup menu is displayed. The screen displays confirmation that F12 has been pressed.
  11. Select Full system recovery. After approximately 30 to 45 minutes, the recovery process ends and the Management Server Setup wizard opens.
    Note: The system displays Loading Bootloader, but no additional messages are displayed during the recovery process. If the screen saver is activated and the screen goes blank during this stage, press the Shift key to deactivate the screen saver.
  12. Either complete the Management Server Setup wizard or restore a previous configuration from a backup.
    Note: To restore from backup, you must have previously saved the backup on either a USB drive or secure FTP server.

What to do next

For more information about setting up the management node with the wizard, see Setting up the IBM Flex System Manager management node.

For more information about restoring a backup image, see Restoring the management software image.