Lenovo Flex System x240 M5 Compute Node Types 9532 and 2951 - Test results for the DSA tape drive test

The following messages can result when you run the DSA tape drive test.

264-000-000 : Tape Test Passed
Tape Test Passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
- Lenovo Support website
- Latest level of DSA
264-901-000 : Tape Test Failed
An error was found in the tape alert log.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. Make sure that the drive firmware is at the latest level.
6. Rerun the test after upgrading to the latest firmware level.
7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
Related links
- Lenovo Support website
- Latest level of DSA
264-902-000 : Tape Test Failed
Tape Test Failed. Media is not detected.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
Related links
- Lenovo Support website
- Latest level of DSA
264-903-000 : Tape Test Failed
Tape Test Failed. Media is not detected.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
Related links
- Lenovo Support website
- Latest level of DSA
264-904-000 : Tape Test Failed
Tape Test Failed. Drive hardware error.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the tape drive cabling for loose or broken connections or damage to the cable. Replace the cable if damage is present.
2. Clean the tape drive using the appropriate cleaning media and install new media.
3. Run the test again.
4. Make sure that the drive firmware is at the latest level.
5. Rerun the test after upgrading to the latest firmware level.
6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
Related links
- Lenovo Support website
- Latest level of DSA
264-905-000 : Tape Test Failed
Tape Test Failed. Software error: invalid request.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. If the system has stopped responding, turn off and restart the system.
2. Check the system firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
3. Run the test again.
4. If the system has stopped responding, turn off and restart the system.
5. Make sure that the drive firmware is at the latest level.
6. Run the test again.
7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
Related links
- Lenovo Support website
- Latest level of DSA
264-906-000 : Tape Test Failed
Tape Test Failed. Unrecognized error.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. Make sure that the DSA Diagnostic code is at the latest level.
6. Run the test again.
7. Check the system firmware level and upgrade if necessary.
8. Run the test again.
9. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
Related links
- Lenovo Support website
- Latest level of DSA
264-907-000 : Tape Test Failed
An error was found in the block address somewhere.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
Related links
- Lenovo Support website
- Latest level of DSA
264-908-000 : Tape Test Failed
An error was found in getting tape capacity.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that medium is present.
2. Clean the tape drive using the appropriate cleaning media and install new media.
Related links
- Lenovo Support website
- Latest level of DSA