The following messages can result when you run the DSA EXA port ping test.
-
401-000-000
:
EXA Port Ping Test Passed
EXA Port Ping Test Passed.
- Recoverable
- No
- Severity
- Event
- Serviceable
- No
- Automatically notify support
- No
- Related links
-
401-801-000
:
EXA Port Ping Test Aborted
EXA Port Ping Test Aborted. Unable to get device base address.
- Recoverable
- No
- Severity
- Warning
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Remove power cables, wait for 45 seconds, reconnect and rerun the test.
- Make sure that the scalability cable connections are as per specification.
- Make sure that DSA and BIOS/uEFI are at the latest level.
- If the problem remains, contact your technical-service representative.
- Related links
-
401-802-000
:
EXA Port Ping Test Aborted
EXA Port Ping Test Aborted. Port connections may not be correct.
- Recoverable
- No
- Severity
- Warning
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Remove power cables, wait for 45 seconds, reconnect and rerun the test.
- Make sure that the scalability cable connections are as per specification.
- Make sure that DSA and BIOS/uEFI are at the latest level.
- If the problem remains, contact your technical-service representative.
- Related links
-
401-901-001
:
EXA Port Ping Test Failed
EXA Port Ping Test Failed.
- Recoverable
- No
- Severity
- Error
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Remove power cables, wait for 45 seconds, reconnect and rerun the test.
- Make sure that the scalability cable connections are as per specification.
- Check scalability cables for loose connections.
- Replace the scalability cable(s) for specified port(s).
- If the problem remains, contact your technical-service representative.
- Related links