Sensor PEN FHR Empty has transitioned to critical from a less severe state.
Explanation
The Full Height Riser Card in the PCIe Expansion Node has been detected as missing. The PCIe Expansion Node will not power on without this card installed.
May also be shown as
800702170b81ffff or 0x800702170b81ffff
Severity
Error
Alert Category
Critical - Other
Serviceable
Yes
CIM Information
Prefix: PLAT and ID:
0522
SNMP Trap ID
50
Automatically notify Support
No
User response
If the Full Height Riser (FHR) is not installed in the PEN, then the FHR needs to be installed in the PCIe Expansion Node (PEN) to remove this alert and allow the system to power on.
If the FHR is installed, then remove the Compute Node and PEN from the chassis, and remove the FHR. Reinstall the FHR in the base planar in the PEN, and verify if this alert has been cleared.
If this alert continues to occur, then replace the FHR. If after replacing the FHR, the alert continues to occur, then replace the base planar on the PEN.