Use the information in this section to troubleshoot the
chassis when you cannot communicate with the CMM on
the data network.
Action
Complete the following steps until
the problem is solved:
- Make sure that the correct ports in the connection path are enabled
and that you can ping the CMM.
If you are unable to ping the CMM,
see Cannot ping the CMM on the management network for more information.
- Make sure that the protocols that you are using are enabled.
Note: By
default, only secure protocols are enabled, for example, SSH and HTTPS.
- Make sure that you can log into the CMM.
If you are unable to log into the CMM,
see Cannot log in to the CMM.
- Reset the CMM to
the default settings by pressing the reset button on the CMM.
Note: You must press and hold the CMM reset
button for at least 10 seconds to reset the CMM to
default settings. All user-modified CMM configuration
settings will be reset to the factory default value.