4001711E : Standby Chassis Management Module failed to synchronize with the primary CMM. Standby network interface is disabled.

The standby Chassis Management Module (CMM) failed to synchronize with the primary CMM. The network interface for the standby CMM is disabled.

Severity

Warning

Alert Category

Chassis/System Management (Warning)

Log Source

SERVPROC

Serviceable

Yes

Recoverable

Yes

Chassis LED that is Lit

Chassis Check Log

CIM Information

Prefix:CMM

and ID:0817

SNMP Trap ID

mmTrapChassisN

Automatically Notify Support

Yes

User Response

Complete the following steps until the problem is solved:

1. Check the Chassis Management Module event log for CMM communication problems.
2. Reset the primary CMM. Do not switch over to the standby CMM.
3. Submit a service request for replacement CMMs.
4. While you wait for delivery of a replacement CMM, remove the standby CMM so that a failover cannot occur and cause settings to be lost.
5. Replace the standby CMM.
6. If replacing the standby CMM did not correct the problem, save the CMM configuration, install the replacement CMM in the primary CMM bay, and update the configuration. Return the original standby CMM to the standby CMM bay.

If the problem remains, Support will contact Product Engineering.