35010801 : Unexpected exception affecting [arg1] was encountered in security service.

An internal exception occurred in the security service of the Chassis Management Module (CMM). The specified node might not power on. You might not be able to log in to the system-management processor. The Flex System Manager management software might not be able to communicate with the system-management processor. Support will address this software issue and must engage Product Engineering, who will engage Development. CMM service data is required.

Severity

Error

Alert Category

Nodes (Critical)

Log Source

Node_01

Serviceable

Yes

Recoverable

Yes

Chassis LED that is Lit

None

CIM Information

Prefix:CMM

and ID:0404

SNMP Trap ID

mmTrapBladeC

Automatically Notify Support

Yes

User Response

Support will address this issue and must engage Product Engineering. Complete the following steps as a workaround until the problem is solved:

1. Make sure that the CMM has the correct level of firmware. Check the firmware change history for security updates.
2. Reset the primary CMM.

No hardware components have to be replaced.