00016801 : Event [arg1] call home failed. Reason: [arg2].

A confirmation has not been received from the destination of the automatic support notification.

Severity

Informational

Alert Category

Chassis/System Management (Informational)

Log Source

SERVPROC

Serviceable

Yes

Recoverable

No

Chassis LED that is Lit

None

CIM Information

Prefix:CMM

and ID:0855

SNMP Trap ID

mmTrapChassisS

Automatically Notify Support

No

User Response

Complete the following steps until the problem is solved:

1. Check the network connectivity between the Chassis Management Module and the external network.
2. Submit a test service request to validate connectivity.
3. Save the service data locally.