Use this information to solve intermittent problems.
Intermittent external device problems
Complete the following steps until the problem is solved.
- Make sure that the correct device drivers are installed. See the
manufacturer's website for documentation.
- For a USB device:
- Make sure that the device is configured correctly (see Using the Setup utility).
- Connect the device to another port. If using a USB hub, remove
the hub and connect the device directly to the compute node. Make
sure that the device is configured correctly for the port (see Using the Setup utility).
- Run DSA Preboot USB diagnostics (see Lenovo Dynamic System Analysis).
Intermittent KVM problems
Complete the following steps until the problem is solved.
Video
problems:
- Make sure that all cables and the console breakout cable are
properly connected and secure.
- Make sure that the monitor is working properly by testing it on
another compute node.
- Test the console breakout cable on
a working compute node to ensure that it is operating properly. Replace
the console breakout cable if
it is defective.
Keyboard problems:
Make sure that all cables and
the console breakout cable are
properly connected and secure.
Mouse problems:
Make sure
that all cables and the console breakout cable are
properly connected and secure.
Intermittent unexpected reboots
Check for an event code that indicates a reboot. See the
event log for the Flex System Manager management software (if
installed) or see the event log of the CMM to determine what actions
might be required to resolve this issue. See IMM event log. Some correctable errors require that
the compute node reboot so that it can disable a device, such as a
memory DIMM or a microprocessor to allow the machine to boot up properly.