8007021b-2584ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (QPI Link Error)

Sensor [SensorElementName] has transitioned to critical from a less severe state. (QPI Link Error)

Severity

Error

Alert Category

Critical - Other

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0522

SNMP Trap ID

50

Automatically Notify Support

No

User Response

  1. Check for a server firmware update.
  2. Make sure that the installed microprocessors are compatible.
  3. Make sure the microprocessor 2 expansion board is installed correctly (see Installing the microprocessor 2 expansion board).
  4. (Trained technician only) Replace microprocessor
  5. (Trained technician only) Replace microprocessor 2 expansion board.