35010841 : Unexpected exception was encountered in security service or system-management processor on [arg1].

Severity

Error

Alert Category

Nodes (Critical)

Log Source

Node_01

Serviceable

Yes

Recoverable

Yes

Chassis LED that is Lit

None

CIM Information

Prefix:CMM

and ID:0406

SNMP Trap ID

mmTrapBladeC

Automatically Notify Support

Yes

User Response

Complete the following steps as a workaround until the problem is solved:

1. Make sure that the CMM and the affected node have the correct level of firmware.
2. Check the firmware change history for security updates.
3. To manually retry the operation, reset the affected system-management processor on the node. If you cannot reset the system-management processor from the Flex System Manager management software, reset it from the CMM. If you have problems resetting the affected system-management processor, perform a service-level reset of the node. Note that a service-level reset will shut down the operating system.
4. If the error remains after the system-management processor is reset, reset the primary CMM.

No hardware components have to be replaced.