The following messages can result when you run the DSA optical drive test.
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215-000-000
:
Optical Drive Test Passed
Optical Drive Test Passed.
- Recoverable
- No
- Severity
- Event
- Serviceable
- No
- Automatically notify support
- No
- Related links
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215-801-000
:
Optical Drive Test Aborted
Optical Drive Test Aborted. Unable to communicate with driver.
- Recoverable
- No
- Severity
- Warning
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Make sure that the DSA Diagnostic code is at the latest level.
- Run the test again.
- Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
- Run the test again.
- Check system firmware level and upgrade if necessary.The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
- Run the test again.
- Related links
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215-802-000
:
Optical Drive Test Aborted
Optical Drive Test Aborted. A read error was encountered.
- Recoverable
- No
- Severity
- Warning
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test.
- Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
- Run the test again.
- If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
- Related links
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215-803-000
:
Optical Drive Test Failed
Optical Drive Test Failed. Disk may be in use by the operating system.
- Recoverable
- No
- Severity
- Error
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Wait for the system activity to cease
- Run the test again
- Turn off and restart the system.
- Run the test again.
- Related links
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215-804-000
:
Optical Drive Test Aborted
Optical Drive Test Aborted. The media tray is open.
- Recoverable
- No
- Severity
- Warning
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Close the media tray and wait for 15 seconds for the media to be recognized. Run the test again.
- Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test.
- Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
- Run the test again.
- If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
- Related links
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215-901-000
:
Optical Drive Test Aborted
Optical Drive Test Aborted. Drive media is not detected.
- Recoverable
- No
- Severity
- Warning
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test.
- Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
- Run the test again.
- If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
- Related links
-
-
215-902-000
:
Optical Drive Test Failed
Optical Drive Test Failed. Read miscompare.
- Recoverable
- No
- Severity
- Error
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test.
- Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
- Run the test again.
- If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
- Related links
-
-
215-903-000
:
Optical Drive Test Aborted
Optical Drive Test Aborted. Could not access the device.
- Recoverable
- No
- Severity
- Warning
- Serviceable
- Yes
- Automatically notify support
- No
- User Response
- Complete the following steps:
- Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test.
- Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
- Run the test again.
- Check system firmware level and upgrade if necessary.The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
- Run the test again.
- If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action.
- Related links
-