806f011b-0c01ffff : The connector [PhysicalConnectorElementName] has encountered a configuration error. (LightPath)

Severity

Error

Alert Category

Critical - Other

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0266

SNMP Trap ID

50

Automatically Notify Support

Yes

User Response

If the specified sensor is front USB connector, reset the front USB cable on the system board. If the specified sensor is front video connector, reset the front video cable in the system board. If the specified sensor is PwrPaddle cable, complete the following steps until problem is solved:

1. Reseat the power paddle cable on the system board.
2. Replace the power paddle cable.
3. (Trained technician only) Replace the supercap n. (n = supercap number)
4. (Trained technician only) Replace the system board.