Connection failure

Use this procedure if the compute node fails to recognize or connect to the storage expansion node.

Check for the following general requirements:

If those requirements are met and the compute node still fails to recognize or connect to the storage expansion node, complete the following steps:

  1. On the compute node, start the Setup utility (see the compute node Installation and Service Guide for instructions).
  2. Select System Settings > Storage.
    • If LSI MegaRAID <ServeRAID M5110e> Configuration Utility - xx.xx.xx is displayed, the compute node detects the presence of the storage expansion node. Continue to step #connection_failure/opendm.
    • If LSI MegaRAID <ServeRAID M5110e> Configuration Utility - xx.xx.xx is not displayed, check the connection of the interposer cable to the connector on the compute node system board. Then, check the Setup utility again to determine whether the compute node now detects the presence of the storage expansion node.
  3. If you are using a Windows operating system, open Device Manager.
  4. Make sure that ... Flex System Storage Expansion Node is displayed under Storage controllers. If it is not, install the RAID controller device driver. For instructions, see Configuring the RAID controller.
  5. If the problem remains, contact Product Support.