Diagnosing a problem from the IBM Flex System Manager management node

When diagnosing a problem with a device installed in a Lenovo Flex System Enterprise Chassis that is being managed by a IBM Flex System Manager management node, you can use the scoreboard or the Chassis Manager. These views provide a single interface to which all events generated by any device within the chassis are sent.

From the IBM Flex System Manager user interface, you can use one of two views to begin diagnosing a problem:
  • Scoreboard. The scoreboard is located at the top of the IBM Flex System Manager user interface.

    Graphic showing the scoreboard.

    By default, it shows the number of problems and compliance issues. You can click on the problems to see the Active Status view, which lists all problems for all managed chassis and managed endpoints with those chassis.
    Note: The problems displayed in the Active Status view might not correlate directly to specific events listed in the event log. The IBM Flex System Manager determines which problems to display based on those events.

    From the Active Status view, you can sort columns, such as Severity or System to group problems together. In addition, you can apply filters to the Active Status view to show only critical errors.

  • Chassis Manager. Use the Chassis Manager to see a graphical view of a selected chassis. From the Chassis Manager, you can quickly determine whether there are any known problems with the devices in the chassis. Select a chassis and the click on the chassis or any of the devices in the chassis to display properties at the bottom of the page. Click Show Advanced Properties to see the following tabs:

    Graphic showing the tabs at the bottom of the Chassis Manager page.

    Select one of the following tabs:

    • Active status. contains all events that are designated as problems by IBM Flex System Manager management node, including problems on the IBM Flex System Manager management node itself.
      Note: To hide an IBM Flex System Manager status entry that is showing as active for a condition reported by the CMM, use the "Ignore" action on the IBM Flex System Manager from the Problems/Active Status view. If the status entry is deleted (i.e., rather than ignored) on the IBM Flex System Manager and the condition remains active on the CMM, the next resynchronization with the CMM will cause the status entry to be reasserted on the IBM Flex System Manager.
    • Event log tab. The event log contains all events (not just problems or errors) that have been sent to the IBM Flex System Manager from all managed resources, including the CMM, compute nodes, and platform managers installed on the compute node. In some cases a single event on a compute node, such as a microprocessor error, might generate multiple events in the event log.