IMM Events that automatically notify Support

You can configure the IBM Flex System Manager or the CMM to automatically notify Support (also known as call home) if certain types of errors are encountered. If you have configured this function, see the table for a list of events that automatically notify Support.

Note: The name of the function for automatically notifying differs slightly between the IBM Flex System Manager management node and the CMM:
  • From the IBM Flex System Manager, this function is called Electronic Service Agent.
  • From the CMM, this function is called Enable IBM Support.
Table 1. Events that automatically notify Support
Event ID Message String Automatically Notify Support
40000086-00000000 Test Call Home Generated by user [arg1]. Yes
40000087-00000000 Manual Call Home by user [arg1]: [arg2]. Yes
80010202-0701ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. Yes
80010902-0701ffff Sensor [NumericSensorElementName] has detected high voltage. Yes
8007021b-0301ffff Sensor CPU 1 QPILinkErr has transitioned to critical from a less severe state. Yes
8007021b-0302ffff Sensor CPU 2 QPILinkErr has transitioned to critical from a less severe state. Yes
806f0021-22010900 Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Yes
806f0021-22010901 Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Yes
806f0021-22010902 Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Yes
806f0021-22010903 Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Yes
806f0021-22010904 Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Yes
806f0021-25820900 Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Yes
806f0021-25820901 Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Yes
806f0021-25820902 Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Yes
806f0021-25820903 Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Yes
806f0021-2582ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Yes
806f010c-2001ffff Uncorrectable error detected for DIMM 1 on Subsystem [MemoryElementName]. Yes
806f010c-2002ffff Uncorrectable error detected for DIMM 2 on Subsystem [MemoryElementName]. Yes
806f010c-2003ffff Uncorrectable error detected for DIMM 3 on Subsystem [MemoryElementName]. Yes
806f010c-2004ffff Uncorrectable error detected for DIMM 4 on Subsystem [MemoryElementName]. Yes
806f010c-2005ffff Uncorrectable error detected for DIMM 5 on Subsystem [MemoryElementName]. Yes
806f010c-2006ffff Uncorrectable error detected for DIMM 6 on Subsystem [MemoryElementName]. Yes
806f010c-2007ffff Uncorrectable error detected for DIMM 7 on Subsystem [MemoryElementName]. Yes
806f010c-2008ffff Uncorrectable error detected for DIMM 8 on Subsystem [MemoryElementName]. Yes
806f010c-2009ffff Uncorrectable error detected for DIMM 9 on Subsystem [MemoryElementName]. Yes
806f010c-200affff Uncorrectable error detected for DIMM 10 on Subsystem [MemoryElementName]. Yes
806f010c-200bffff Uncorrectable error detected for DIMM 11 on Subsystem [MemoryElementName]. Yes
806f010c-200cffff Uncorrectable error detected for DIMM 12 on Subsystem [MemoryElementName]. Yes
806f010c-200dffff Uncorrectable error detected for DIMM 13 on Subsystem [MemoryElementName]. Yes
806f010c-200effff Uncorrectable error detected for DIMM 14 on Subsystem [MemoryElementName]. Yes
806f010c-200fffff Uncorrectable error detected for DIMM 15 on Subsystem [MemoryElementName]. Yes
806f010c-2010ffff Uncorrectable error detected for DIMM 16 on Subsystem [MemoryElementName]. Yes
806f010c-2011ffff Uncorrectable error detected for DIMM 17 on Subsystem [MemoryElementName]. Yes
806f010c-2012ffff Uncorrectable error detected for DIMM 18 on Subsystem [MemoryElementName]. Yes
806f010c-2013ffff Uncorrectable error detected for DIMM 19 on Subsystem [MemoryElementName]. Yes
806f010c-2014ffff Uncorrectable error detected for DIMM 20 on Subsystem [MemoryElementName]. Yes
806f010c-2015ffff Uncorrectable error detected for DIMM 21 on Subsystem [MemoryElementName]. Yes
806f010c-2016ffff Uncorrectable error detected for DIMM 22 on Subsystem [MemoryElementName]. Yes
806f010c-2017ffff Uncorrectable error detected for DIMM 23 on Subsystem [MemoryElementName]. Yes
806f010c-2018ffff Uncorrectable error detected for DIMM 24 on Subsystem [MemoryElementName]. Yes
806f010c-2581ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Yes
806f010d-0400ffff The Drive Drive 0 has been disabled due to a detected fault. Yes
806f010d-04013ffff The SEN Drive 12 has been disabled due to a detected fault. Yes
806f010d-0401ffff The Drive Drive 1 has been disabled due to a detected fault. Yes
806f010d-0402ffff The Drive Drive 2 has been disabled due to a detected fault. Yes
806f010d-0403ffff The Drive Drive 3 has been disabled due to a detected fault. Yes
806f010d-0404ffff The Drive Drive 4 has been disabled due to a detected fault. Yes
806f010d-0405ffff The Drive Drive 5 has been disabled due to a detected fault. Yes
806f010d-0406ffff The Drive Drive 6 has been disabled due to a detected fault. Yes
806f010d-0407ffff The Drive Drive 7 has been disabled due to a detected fault. Yes
806f010d-0408ffff The SEN Drive 1 has been disabled due to a detected fault. Yes
806f010d-0409ffff The SEN Drive 2 has been disabled due to a detected fault. Yes
806f010d-040affff The SEN Drive 3 has been disabled due to a detected fault. Yes
806f010d-040bffff The SEN Drive 4 has been disabled due to a detected fault. Yes
806f010d-040cffff The SEN Drive 5 has been disabled due to a detected fault. Yes
806f010d-040dffff The SEN Drive 6 has been disabled due to a detected fault. Yes
806f010d-040effff The SEN Drive 7 has been disabled due to a detected fault. Yes
806f010d-040fffff The SEN Drive 8 has been disabled due to a detected fault. Yes
806f010d-0410ffff The SEN Drive 9 has been disabled due to a detected fault. Yes
806f010d-0411ffff The SEN Drive 10 has been disabled due to a detected fault. Yes
806f010d-0412ffff The SEN Drive 11 has been disabled due to a detected fault. Yes
806f011b-0c01ffff The connector LightPath has encountered a configuration error. Yes
806f020d-0400ffff Failure Predicted on drive Drive 0 for array [ComputerSystemElementName]. Yes
806f020d-0401ffff Failure Predicted on drive Drive 1 for array [ComputerSystemElementName]. Yes
806f020d-0402ffff Failure Predicted on drive Drive 2 for array [ComputerSystemElementName]. Yes
806f020d-0403ffff Failure Predicted on drive Drive 3 for array [ComputerSystemElementName]. Yes
806f020d-0404ffff Failure Predicted on drive Drive 4 for array [ComputerSystemElementName]. Yes
806f020d-0405ffff Failure Predicted on drive Drive 5 for array [ComputerSystemElementName]. Yes
806f020d-0406ffff Failure Predicted on drive Drive 6 for array [ComputerSystemElementName]. Yes
806f020d-0407ffff Failure Predicted on drive Drive 7 for array [ComputerSystemElementName]. Yes
806f050c-2001ffff Memory Logging Limit Reached for DIMM 1 on Subsystem [MemoryElementName]. Yes
806f050c-2002ffff Memory Logging Limit Reached for DIMM 2 on Subsystem [MemoryElementName]. Yes
806f050c-2003ffff Memory Logging Limit Reached for DIMM 3 on Subsystem [MemoryElementName]. Yes
806f050c-2004ffff Memory Logging Limit Reached for DIMM 4 on Subsystem [MemoryElementName]. Yes
806f050c-2005ffff Memory Logging Limit Reached for DIMM 5 on Subsystem [MemoryElementName]. Yes
806f050c-2006ffff Memory Logging Limit Reached for DIMM 6 on Subsystem [MemoryElementName]. Yes
806f050c-2007ffff Memory Logging Limit Reached for DIMM 7 on Subsystem [MemoryElementName]. Yes
806f050c-2008ffff Memory Logging Limit Reached for DIMM 8 on Subsystem [MemoryElementName]. Yes
806f050c-2009ffff Memory Logging Limit Reached for DIMM 9 on Subsystem [MemoryElementName]. Yes
806f050c-200affff Memory Logging Limit Reached for DIMM 10 on Subsystem [MemoryElementName]. Yes
806f050c-200bffff Memory Logging Limit Reached for DIMM 11 on Subsystem [MemoryElementName]. Yes
806f050c-200cffff Memory Logging Limit Reached for DIMM 12 on Subsystem [MemoryElementName]. Yes
806f050c-200dffff Memory Logging Limit Reached for DIMM 13 on Subsystem [MemoryElementName]. Yes
806f050c-200effff Memory Logging Limit Reached for DIMM 14 on Subsystem [MemoryElementName]. Yes
806f050c-200fffff Memory Logging Limit Reached for DIMM 15 on Subsystem [MemoryElementName]. Yes
806f050c-2010ffff Memory Logging Limit Reached for DIMM 16 on Subsystem [MemoryElementName]. Yes
806f050c-2011ffff Memory Logging Limit Reached for DIMM 17 on Subsystem [MemoryElementName]. Yes
806f050c-2012ffff Memory Logging Limit Reached for DIMM 18 on Subsystem [MemoryElementName]. Yes
806f050c-2013ffff Memory Logging Limit Reached for DIMM 19 on Subsystem [MemoryElementName]. Yes
806f050c-2014ffff Memory Logging Limit Reached for DIMM 20 on Subsystem [MemoryElementName]. Yes
806f050c-2015ffff Memory Logging Limit Reached for DIMM 21 on Subsystem [MemoryElementName]. Yes
806f050c-2016ffff Memory Logging Limit Reached for DIMM 22 on Subsystem [MemoryElementName]. Yes
806f050c-2017ffff Memory Logging Limit Reached for DIMM 23 on Subsystem [MemoryElementName]. Yes
806f050c-2018ffff Memory Logging Limit Reached for DIMM 24 on Subsystem [MemoryElementName]. Yes
806f050c-2581ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Yes
806f060d-0400ffff Array [ComputerSystemElementName] has failed. Yes
806f060d-0401ffff Array [ComputerSystemElementName] has failed. Yes
806f060d-0402ffff Array [ComputerSystemElementName] has failed. Yes
806f060d-0403ffff Array [ComputerSystemElementName] has failed. Yes
806f060d-0404ffff Array [ComputerSystemElementName] has failed. Yes
806f060d-0405ffff Array [ComputerSystemElementName] has failed. Yes
806f060d-0406ffff Array [ComputerSystemElementName] has failed. Yes
806f060d-0407ffff Array [ComputerSystemElementName] has failed. Yes
806f0813-2581ffff A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. Yes
806f0813-2584ffff A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. Yes