CMM Events that automatically notify Support

You can configure the IBM Flex System Manager or the CMM to automatically notify Support (also known as call home) if certain types of errors are encountered. If you have configured this function, see the table for a list of events that automatically notify Support.

Table 1. Events that automatically notify Support
Event ID Message String Automatically Notify Support
00006011 The battery in Chassis Management Module [arg1] is low. Yes
00006012 The battery in Chassis Management Module [arg1] is low. Yes
00006120 Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline. Yes
00006121 Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline. Yes
00006122 Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline. Yes
00006123 Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline. Yes
00006124 Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline. Yes
00006125 Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline. Yes
00006126 Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline. Yes
00006220 Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline. Yes
00006221 Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline. Yes
00006222 Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline. Yes
00006223 Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline. Yes
00006224 Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline. Yes
00006225 Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline. Yes
00006226 Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline. Yes
00016802 Test call home by user ID [arg1] from [arg2] at IP address [arg3]. Yes
00016803 Manual call home generated by user ID [arg1] from [arg2] at IP address [arg3]. Message: [arg4]. Yes
00017104 CMM bay location cannot be determined, defaulting to CMM bay 2. Yes
00022003 Primary Chassis Management Module real-time clock failed. Yes
0002200A Primary Chassis Management Module internal Ethernet logic failed. Yes
00022015 Standby Chassis Management Module real-time clock failed. Yes
00022016 Standby Chassis Management Module local management bus failed. Yes
00022019 Standby Chassis Management Module internal I/O logic failure. Yes
0002201D Standby Chassis Management Module internal Ethernet logic failed. Yes
0002201E Standby Chassis Management Module communication is offline. Yes
0002205A Primary Chassis Management Module internal I/O logic failure. Yes
00026801 Fan module [arg1] has failed. Yes
00026802 Fan module [arg1] has failed. Yes
00026803 Fan module [arg1] has failed. Yes
00026804 Fan module [arg1] has failed. Yes
00026805 Fan module [arg1] has failed. Yes
00026806 Fan module [arg1] has failed. Yes
00026807 Fan module [arg1] has failed. Yes
00026808 Fan module [arg1] has failed. Yes
00026809 Fan module [arg1] has failed. Yes
0002680A Fan module [arg1] has failed. Yes
00038201 Power supply [arg1] transient reading overvoltage. Yes
00038202 Power supply [arg1] transient reading overvoltage. Yes
00038203 Power supply [arg1] transient reading overvoltage. Yes
00038204 Power supply [arg1] transient reading overvoltage. Yes
00038205 Power supply [arg1] transient reading overvoltage. Yes
00038206 Power supply [arg1] transient reading overvoltage. Yes
00038301 Power supply [arg1] transient reading undervoltage. Yes
00038302 Power supply [arg1] transient reading undervoltage. Yes
00038303 Power supply [arg1] transient reading undervoltage. Yes
00038304 Power supply [arg1] transient reading undervoltage. Yes
00038305 Power supply [arg1] transient reading undervoltage. Yes
00038306 Power supply [arg1] transient reading undervoltage. Yes
00038401 Power supply [arg1] transient reading overcurrent. Yes
00038402 Power supply [arg1] transient reading overcurrent. Yes
00038403 Power supply [arg1] transient reading overcurrent. Yes
00038404 Power supply [arg1] transient reading overcurrent. Yes
00038405 Power supply [arg1] transient reading overcurrent. Yes
00038406 Power supply [arg1] transient reading overcurrent. Yes
00038501 Power supply [arg1] power meter is offline. Yes
00038502 Power supply [arg1] power meter is offline. Yes
00038503 Power supply [arg1] power meter is offline. Yes
00038504 Power supply [arg1] power meter is offline. Yes
00038505 Power supply [arg1] power meter is offline. Yes
00038506 Power supply [arg1] power meter is offline. Yes
00038601 Fan module [arg1] VPD is not valid. Yes
00038602 Fan module [arg1] VPD is not valid. Yes
00038603 Fan module [arg1] VPD is not valid. Yes
00038604 Fan module [arg1] VPD is not valid. Yes
00038605 Fan module [arg1] VPD is not valid. Yes
00038606 Fan module [arg1] VPD is not valid. Yes
00038607 Fan module [arg1] VPD is not valid. Yes
00038608 Fan module [arg1] VPD is not valid. Yes
00038609 Fan module [arg1] VPD is not valid. Yes
0003860A Fan module [arg1] VPD is not valid. Yes
00038701 Fan logic module [arg1] VPD is not valid. Yes
00038702 Fan logic module [arg1] VPD is not valid. Yes
00038A01 Power supply [arg1] VPD is not valid. Yes
00038A02 Power supply [arg1] VPD is not valid. Yes
00038A03 Power supply [arg1] VPD is not valid. Yes
00038A04 Power supply [arg1] VPD is not valid. Yes
00038A05 Power supply [arg1] VPD is not valid. Yes
00038A06 Power supply [arg1] VPD is not valid. Yes
00038F01 Internal proprietary management protocol between I/O module [arg1] and CMM is offline. Yes
00038F02 Internal proprietary management protocol between I/O module [arg1] and CMM is offline. Yes
00038F03 Internal proprietary management protocol between I/O module [arg1] and CMM is offline. Yes
00038F04 Internal proprietary management protocol between I/O module [arg1] and CMM is offline. Yes
00039601 Fan module [arg1] VPD is not available. Yes
00039602 Fan module [arg1] VPD is not available. Yes
00039603 Fan module [arg1] VPD is not available. Yes
00039604 Fan module [arg1] VPD is not available. Yes
00039605 Fan module [arg1] VPD is not available. Yes
00039606 Fan module [arg1] VPD is not available. Yes
00039607 Fan module [arg1] VPD is not available. Yes
00039608 Fan module [arg1] VPD is not available. Yes
00039609 Fan module [arg1] VPD is not available. Yes
0003960A Fan module [arg1] VPD is not available. Yes
00039701 Fan logic module [arg1] VPD is not available. Yes
00039702 Fan logic module [arg1] VPD is not available. Yes
00039A01 Power supply [arg1] VPD is not available. Yes
00039A02 Power supply [arg1] VPD is not available. Yes
00039A03 Power supply [arg1] VPD is not available. Yes
00039A04 Power supply [arg1] VPD is not available. Yes
00039A05 Power supply [arg1] VPD is not available. Yes
00039A06 Power supply [arg1] VPD is not available. Yes
00039B01 Fan module [arg1] fan parameter in VPD is not valid. Yes
00039B02 Fan module [arg1] fan parameter in VPD is not valid. Yes
00039B03 Fan module [arg1] fan parameter in VPD is not valid. Yes
00039B04 Fan module [arg1] fan parameter in VPD is not valid. Yes
00039B05 Fan module [arg1] fan parameter in VPD is not valid. Yes
00039B06 Fan module [arg1] fan parameter in VPD is not valid. Yes
00039B07 Fan module [arg1] fan parameter in VPD is not valid. Yes
00039B08 Fan module [arg1] fan parameter in VPD is not valid. Yes
00039B09 Fan module [arg1] fan parameter in VPD is not valid. Yes
00039B0A Fan module [arg1] fan parameter in VPD is not valid. Yes
000A2101 Fan logic module [arg1] has failed. Yes
000A2102 Fan logic module [arg1] has failed. Yes
000A2201 Fan logic module [arg1] is an older revision card (FRU 81Y2912) and needs to be replaced. Yes
000A2202 Fan logic module [arg1] is an older revision card (FRU 81Y2912) and needs to be replaced. Yes
000A6001 Fan module [arg1] is operating in a degraded state. Yes
000A6002 Fan module [arg1] is operating in a degraded state. Yes
000A6003 Fan module [arg1] is operating in a degraded state. Yes
000A6004 Fan module [arg1] is operating in a degraded state. Yes
000A6005 Fan module [arg1] is operating in a degraded state. Yes
000A6006 Fan module [arg1] is operating in a degraded state. Yes
000A6007 Fan module [arg1] is operating in a degraded state. Yes
000A6008 Fan module [arg1] is operating in a degraded state. Yes
000A6009 Fan module [arg1] is operating in a degraded state. Yes
000A600A Fan module [arg1] is operating in a degraded state. Yes
08028001 Power supply [arg1] is off. DC fault. Yes
08028002 Power supply [arg1] is off. DC fault. Yes
08028003 Power supply [arg1] is off. DC fault. Yes
08028004 Power supply [arg1] is off. DC fault. Yes
08028005 Power supply [arg1] is off. DC fault. Yes
08028006 Power supply [arg1] is off. DC fault. Yes
08200001 Power supply [arg1] communication is offline. Yes
08200002 Power supply [arg1] communication is offline. Yes
08200003 Power supply [arg1] communication is offline. Yes
08200004 Power supply [arg1] communication is offline. Yes
08200005 Power supply [arg1] communication is offline. Yes
08200006 Power supply [arg1] communication is offline. Yes
08216301 Mismatched power supplies in the chassis: [arg1]. The configuration is not supported. Yes
08236001 Power supply [arg1] has shut down because of an overcurrent fault. Yes
08236002 Power supply [arg1] has shut down because of an overcurrent fault. Yes
08236003 Power supply [arg1] has shut down because of an overcurrent fault. Yes
08236004 Power supply [arg1] has shut down because of an overcurrent fault. Yes
08236005 Power supply [arg1] has shut down because of an overcurrent fault. Yes
08236006 Power supply [arg1] has shut down because of an overcurrent fault. Yes
08236481 Power supply [arg1] has shut down because of an overvoltage fault. Yes
08236482 Power supply [arg1] has shut down because of an overvoltage fault. Yes
08236483 Power supply [arg1] has shut down because of an overvoltage fault. Yes
08236484 Power supply [arg1] has shut down because of an overvoltage fault. Yes
08236485 Power supply [arg1] has shut down because of an overvoltage fault. Yes
08236486 Power supply [arg1] has shut down because of an overvoltage fault. Yes
08236801 Power supply [arg1] has shut down because of an undervoltage fault. Yes
08236802 Power supply [arg1] has shut down because of an undervoltage fault. Yes
08236803 Power supply [arg1] has shut down because of an undervoltage fault. Yes
08236804 Power supply [arg1] has shut down because of an undervoltage fault. Yes
08236805 Power supply [arg1] has shut down because of an undervoltage fault. Yes
08236806 Power supply [arg1] has shut down because of an undervoltage fault. Yes
08526001 Power supply [arg1] encountered an internal fan failure. Yes
08526002 Power supply [arg1] encountered an internal fan failure. Yes
08526003 Power supply [arg1] encountered an internal fan failure. Yes
08526004 Power supply [arg1] encountered an internal fan failure. Yes
08526005 Power supply [arg1] encountered an internal fan failure. Yes
08526006 Power supply [arg1] encountered an internal fan failure. Yes
08556001 An internal fan in power supply [arg1] is operating outside the recommended speed. Yes
08556002 An internal fan in power supply [arg1] is operating outside the recommended speed. Yes
08556003 An internal fan in power supply [arg1] is operating outside the recommended speed. Yes
08556004 An internal fan in power supply [arg1] is operating outside the recommended speed. Yes
08556005 An internal fan in power supply [arg1] is operating outside the recommended speed. Yes
08556006 An internal fan in power supply [arg1] is operating outside the recommended speed. Yes
0901E000 Chassis front LED card not present. Yes
0901E003 Chassis rear LED card not present. Yes
0E010001 Node [arg1] device [arg2][[arg3]] VPD is not available. Yes
0E010002 Node [arg1] device [arg2][[arg3]] VPD is not available. Yes
0E010003 Node [arg1] device [arg2][[arg3]] VPD is not available. Yes
0E010004 Node [arg1] device [arg2][[arg3]] VPD is not available. Yes
0E010005 Node [arg1] device [arg2][[arg3]] VPD is not available. Yes
0E010006 Node [arg1] device [arg2][[arg3]] VPD is not available. Yes
0E010007 Node [arg1] device [arg2][[arg3]] VPD is not available. Yes
0E010008 Node [arg1] device [arg2][[arg3]] VPD is not available. Yes
0E010009 Node [arg1] device [arg2][[arg3]] VPD is not available. Yes
0E01000A Node [arg1] device [arg2][[arg3]] VPD is not available. Yes
0E01000B Node [arg1] device [arg2][[arg3]] VPD is not available. Yes
0E01000C Node [arg1] device [arg2][[arg3]] VPD is not available. Yes
0E01000D Node [arg1] device [arg2][[arg3]] VPD is not available. Yes
0E01000E Node [arg1] device [arg2][[arg3]] VPD is not available. Yes
0EA00001 I/O module [arg1] fault. Yes
0EA00002 I/O module [arg1] fault. Yes
0EA00003 I/O module [arg1] fault. Yes
0EA00004 I/O module [arg1] fault. Yes
0EA1A401 I/O module [arg1] current fault. Yes
0EA1A402 I/O module [arg1] current fault. Yes
0EA1A403 I/O module [arg1] current fault. Yes
0EA1A404 I/O module [arg1] current fault. Yes
0EA1F801 I/O module [arg1] communication failure. Yes
0EA1F802 I/O module [arg1] communication failure. Yes
0EA1F803 I/O module [arg1] communication failure. Yes
0EA1F804 I/O module [arg1] communication failure. Yes
0EA2D001 The internal proprietary management credentials for [arg1] are incorrect with error code: [arg2]. Yes
0EA2D002 The internal proprietary management credentials for [arg1] are incorrect with error code: [arg2]. Yes
0EA2D003 The internal proprietary management credentials for [arg1] are incorrect with error code: [arg2]. Yes
0EA2D004 The internal proprietary management credentials for [arg1] are incorrect with error code: [arg2]. Yes
35010481 Node [arg1] device [arg2][[arg3]] VPD is not valid. Yes
35010482 Node [arg1] device [arg2][[arg3]] VPD is not valid. Yes
35010483 Node [arg1] device [arg2][[arg3]] VPD is not valid. Yes
35010484 Node [arg1] device [arg2][[arg3]] VPD is not valid. Yes
35010485 Node [arg1] device [arg2][[arg3]] VPD is not valid. Yes
35010486 Node [arg1] device [arg2][[arg3]] VPD is not valid. Yes
35010487 Node [arg1] device [arg2][[arg3]] VPD is not valid. Yes
35010488 Node [arg1] device [arg2][[arg3]] VPD is not valid. Yes
35010489 Node [arg1] device [arg2][[arg3]] VPD is not valid. Yes
3501048A Node [arg1] device [arg2][[arg3]] VPD is not valid. Yes
3501048B Node [arg1] device [arg2][[arg3]] VPD is not valid. Yes
3501048C Node [arg1] device [arg2][[arg3]] VPD is not valid. Yes
3501048D Node [arg1] device [arg2][[arg3]] VPD is not valid. Yes
3501048E Node [arg1] device [arg2][[arg3]] VPD is not valid. Yes
35010801 Unexpected exception affecting [arg1] was encountered in security service. Yes
35010802 Unexpected exception affecting [arg1] was encountered in security service. Yes
35010803 Unexpected exception affecting [arg1] was encountered in security service. Yes
35010804 Unexpected exception affecting [arg1] was encountered in security service. Yes
35010805 Unexpected exception affecting [arg1] was encountered in security service. Yes
35010806 Unexpected exception affecting [arg1] was encountered in security service. Yes
35010807 Unexpected exception affecting [arg1] was encountered in security service. Yes
35010808 Unexpected exception affecting [arg1] was encountered in security service. Yes
35010809 Unexpected exception affecting [arg1] was encountered in security service. Yes
3501080A Unexpected exception affecting [arg1] was encountered in security service. Yes
3501080B Unexpected exception affecting [arg1] was encountered in security service. Yes
3501080C Unexpected exception affecting [arg1] was encountered in security service. Yes
3501080D Unexpected exception affecting [arg1] was encountered in security service. Yes
3501080E Unexpected exception affecting [arg1] was encountered in security service. Yes
35010841 Unexpected exception was encountered in security service or system-management processor on [arg1]. Yes
35010842 Unexpected exception was encountered in security service or system-management processor on [arg1]. Yes
35010843 Unexpected exception was encountered in security service or system-management processor on [arg1]. Yes
35010844 Unexpected exception was encountered in security service or system-management processor on [arg1]. Yes
35010845 Unexpected exception was encountered in security service or system-management processor on [arg1]. Yes
35010846 Unexpected exception was encountered in security service or system-management processor on [arg1]. Yes
35010847 Unexpected exception was encountered in security service or system-management processor on [arg1]. Yes
35010848 Unexpected exception was encountered in security service or system-management processor on [arg1]. Yes
35010849 Unexpected exception was encountered in security service or system-management processor on [arg1]. Yes
3501084A Unexpected exception was encountered in security service or system-management processor on [arg1]. Yes
3501084B Unexpected exception was encountered in security service or system-management processor on [arg1]. Yes
3501084C Unexpected exception was encountered in security service or system-management processor on [arg1]. Yes
3501084D Unexpected exception was encountered in security service or system-management processor on [arg1]. Yes
3501084E Unexpected exception was encountered in security service or system-management processor on [arg1]. Yes
35010A00 Chassis Management Module configuration is not compliant with the security policy. Yes
4001711E Standby Chassis Management Module failed to synchronize with the primary CMM. Standby network interface is disabled. Yes
40040000 Chassis VPD is not valid. Yes
40040001 Chassis VPD is not available. Yes
40040101 I/O module [arg1] VPD is not valid. Yes
40040102 I/O module [arg1] VPD is not valid. Yes
40040103 I/O module [arg1] VPD is not valid. Yes
40040104 I/O module [arg1] VPD is not valid. Yes
40040201 Chassis Management Module [arg1] VPD is not valid. Yes
40040202 Chassis Management Module [arg1] VPD is not valid. Yes
40040401 Chassis Management Module [arg1] VPD is not available. Yes
40040402 Chassis Management Module [arg1] VPD is not available. Yes
40040501 Chassis Management Module [arg1] is not compatible. Redundant capability is turned off. Yes
40040502 Chassis Management Module [arg1] is not compatible. Redundant capability is turned off. Yes
50020000 Not reading device on system management (I2C) bus [arg1]. Chassis Management Module in the chassis [arg2] communication is offline. Yes
50020101 Not reading device on system management (I2C) bus [arg1]. The rear LED card in the chassis [arg2] communication is offline. Yes
50020102 Not reading device on system management (I2C) bus [arg1]. The rear LED card in the chassis [arg2] communication is offline. Yes
50020201 Not reading device on system management (I2C) bus [arg1]. Fan logic module [arg2] communication is offline. Yes
50020202 Not reading device on system management (I2C) bus [arg1]. Fan logic module [arg2] communication is offline. Yes
50020281 Not reading device on system management (I2C) bus [arg1]. Fan logic module [arg2] VPD communication is offline. Yes
50020282 Not reading device on system management (I2C) bus [arg1]. Fan logic module [arg2] VPD communication is offline. Yes
50020301 Not reading device on system management (I2C) bus [arg1]. I/O module [arg2] communication is offline. Yes
50020302 Not reading device on system management (I2C) bus [arg1]. I/O module [arg2] communication is offline. Yes
50020303 Not reading device on system management (I2C) bus [arg1]. I/O module [arg2] communication is offline. Yes
50020304 Not reading device on system management (I2C) bus [arg1]. I/O module [arg2] communication is offline. Yes
50020401 Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline. Yes
50020402 Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline. Yes
50020403 Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline. Yes
50020404 Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline. Yes
50020405 Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline. Yes
50020406 Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline. Yes
50020407 Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline. Yes
50020408 Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline. Yes
50020409 Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline. Yes
5002040A Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline. Yes
50020501 Not reading device on system management (I2C) bus [arg1]. Power supply [arg2] communication is offline. Yes
50020502 Not reading device on system management (I2C) bus [arg1]. Power supply [arg2] communication is offline. Yes
50020503 Not reading device on system management (I2C) bus [arg1]. Power supply [arg2] communication is offline. Yes
50020504 Not reading device on system management (I2C) bus [arg1]. Power supply [arg2] communication is offline. Yes
50020505 Not reading device on system management (I2C) bus [arg1]. Power supply [arg2] communication is offline. Yes
50020506 Not reading device on system management (I2C) bus [arg1]. Power supply [arg2] communication is offline. Yes
50020601 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020602 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020603 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020604 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020605 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020606 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020607 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020608 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020609 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
5002060A Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
5002060B Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
5002060C Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
5002060D Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
5002060E Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020701 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020702 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020703 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020704 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020705 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020706 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020707 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020708 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
50020709 Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
5002070A Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
5002070B Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
5002070C Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
5002070D Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes
5002070E Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline. Yes