Use this information to resolve optional device and replaceable
component installation problems.
External USB device not recognized
Complete the following steps until the problem is solved.
- Make sure that the proper drivers are installed on the compute
node. See the product documentation for the USB device for information
about device drivers.
- Use the Setup utility to make sure that the device is configured
correctly.
- If the USB device is plugged into a hub or the console breakout
cable, unplug the device and plug it directly into the USB port on
the front of the compute node.
- Run the DSA USB diagnostic tests
PCIe adapters not recognized/functioning
Complete the following steps until the problem is solved.
- Check the event log and resolve any issues related to the device.
- See the Lenovo ServerProven website to validate that the adapter
is supported.
- Make sure that the adapter is installed in a correct slot.
- Make sure that the proper device drivers are installed for the
device.
- Resolve any resource conflicts if running legacy mode (UEFI).
- Check http://www.ibm.com for
any service bulletins.
- Ensure any adapter external connections are correct and that the
connectors are not physically damaged.